- Letter from the Editor
- How our journalists work
- Corrections Policy
- Tell us what you think
- Our people
- Our business
- Diversity policy
- Equal opportunities
Letter from the Editor
Chesterchronicle.co.uk is the digital news channel of The Chester Chronicle - one of the most trusted and well established regional news brands in the country, having first been established in 1775.
The Chronicle covers the whole of the west side of Cheshire - primarily centred on Chester and Ellesmere Port - without fear or favour and we base our journalism on the following principles:
- We get the big stories
- We get them first
- We fight for our readers and our city
- We don’t betray the trust our readers place in us
Since 1775 we have been proud to serve our region and our readers and we have built our reputation as a strong campaigning newspaper.
Among our most famous campaigns are: demanding cultural issues rise to the top of the council agenda which helped lead to this year’s opening of the new £37m Storyhouse cultural centre; reflecting the huge public concern surrounding plans for a massive student village on the outskirts of Chester which was opposed by the vast majority of residents and which was eventually thrown out; highlighting the concerns and difficulties of the local authority trying to create the ambitious new Northgate Development which has been in the pipeline for well over a decade and still has major question marks hanging over it.
We are committed to excellent and comprehensive coverage of sport with unrivalled reporting online and in-paper of the affairs of Chester FC on and off the pitch.
We also support local Business through a weekly business section and by hosting the influential Cheshire Business Awards which have been running for 14 years.
We also seek to celebrate the best in education through our Cheshire Schools Awards and community champions through our Your Champions event which is celebrating its 30th anniversary this year.
Politically, the Chronicle stands with its readers and supports those initiatives which are right for Chester and Ellesmere Port rather than those which serve the agenda of any political party.
We are based in, and committed to, Chester City Centre, where staff ply their trade. Our City centre office is also home to the Ellesmere Port Pioneer print title.
We are delighted to be a launch partner of The Trust Project as we endeavour to make it simpler for readers of all ages and from all around the world to discover more about who we are and what we believe in.
How our journalists work
The maintenance of high editorial standards is at the core of the Chronicle's business philosophy.
Trinity Mirror PLC, Chronicle's parent company, is a member of and is regulated by IPSO, the Independent Press Standards Organisation.
Our journalists work according to The Editors’ Code of Practice, which sets the benchmark for ethical standards in journalism and is enforced by IPSO. On joining the Chronicle, all editorial staff complete a training course in the Code and legal refresher training.
At the Chronicle, we recognise that protecting the rights of the individual consistently comes into conflict with the public’s right to know. This means we have to make difficult judgements, sometimes quickly, which are impossible to get right all of the time. Regular bulletins and seminars give staff the best opportunity to learn from mistakes, whether our own or those of other parts of the media industry.
We are a launch partner of The Trust Project, an international initiative to make it easier for readers to find out more about the organisations and the people providing them with news, and to support quality journalism.
Verification and fact checking
We expect our staff to use their best endeavours to verify the stories being put forward for publication.
Journalists have an obligation under IPSO’s Editors’ Code of Practice to protect their sources, but we also have a duty to establish that the sources we use are reliable and that material has been appropriately obtained. Story provenance is ultimately the responsibility of the Editor.
When using unnamed sources, the company relies on the integrity, experience and professionalism of its staff.
Our awards and successes
The Chronicle is a multi-award-winning title and many of its journalists, past and present, have won awards for their individual work.
If you believe a story we have published is inaccurate, please contact the editorial team. You can:
- Email: email@example.com
- Phone: 01244 606455
- Write to The Editor, Chester Chronicle, Maple House, Chester, CH1 4RN
Once verified, we will correct the story on the website as soon as possible. Where appropriate, the fact a correction has been made will be noted on the story and/or on the corrections and clarifications page.
If you have an issue about how the Chronicle has written about you personally or has treated you and wish to make a formal complaint over a potential breach of the Editor's Code of Practice, please see Reach plc's Complaints Policy and Procedure.
You can also contact IPSO for advice.
Tell us what you think
There are many ways for you to get in touch with us to have your say.
- Got a story? Tell us about it
- Have more information about the story you are reading? Contact the journalist (click on their name at the top of the story to find their contact details)
- Leave a comment on a story to give your opinion, join the conversation or add your expertise
- Vote in a poll
- Message us on Facebook or Twitter
- Look out for opportunities to talk to our journalists with online Q&As or comment responses.
- Fill out a form in a story where we are asking to hear about your experience
- If you have feedback or a complaint, find out who to contact
Editor: Michael Green
Content Editor: Frances Barrett
Chief Reporter: David Holmes
The Chester Chronicle is part of the Reach plc Group. Trinity Mirror is Britain’s largest newspaper, magazine and digital publisher, with a print and online portfolio reaching 38.6million people every month. The award-winning Trinity Mirror publications stretch across England, Scotland and Wales, with more than 150 newspaper titles and more than 80 websites. These iconic brands sit at the heart of their communities, forming part of the fabric of everyday life for thousands of people across the UK. Find out which of our regional titles is nearest you, whether online or in print.
Trinity Mirror is listed on the London Stock Exchange, and is part of the FTSE SmallCap Index.
The Chester Chronicle does not have a paywall and is available free to readers both on the web and as an app. As such, you are kindly asked to whitelist The Chester Chronicle if you are running an ad-blocker.
In addition to newspaper sale price, our titles are funded by advertising, partnerships, sponsorships and affiliate commission, which are regulated by the ASA.
The Company is committed to increasing the service quality, profitability and efficiency of the Company by attracting and recruiting the people who are best suited to meet the standards for the role and the Company without regard to race, creed, colour, nationality (subject to legal eligibility), ethnic origin, religion, gender, age, sex change, sexual orientation, marital status, connections with a national minority, membership or non-membership of a trade union or, unless justifiable, disability.
We pursue a policy of equal opportunities for all employees and potential employees.
The [Trinty Mirror] Group continued its commitment to equality of opportunity in all its employment practices to ensure we attract and retain the best people. In 2016, both the number of women within the Group and the number of women occupying senior managerial roles increased to 42% of staff (2015: 37%) and 31% (2015: 24%) respectively. Senior managers have responsibility for key businesses or functions within the Group.