RESIDENTS of Ellesmere PoPort have been left with piles of rubbish mounting up after collection dates were changed.
Tena Milne, of West Road, says people on her street and surrounding roads face keeping household waste for three weeks after confusion over new collection dates.
Last Wednesday Tena brought out her green garden waste bin only to find black bins holding household waste were being collected for a second week running.
Tena, who claims not to have received any information about a change of collection dates, said: “Ten houses in West Road haven’t been collected.
“It’s going to be two weeks before they collect them now.
“Last week I had to call the council because the household waste was emptied and there was still half of it left inside the bin.”
She said houses in nearby Clifton Gardens, Malvern Avenue, West Road and Park Road have the same problem.
She added: “It’s very annoying. Families are going to have to put their waste out on the streets.
“In another two weeks that’s going to be overflowing. People pay council tax for a service.”
Cheshire West and Chester Council spokeswoman Laura Johnson said: “The residents of a number of roads in Ellesmere Port received two domestic collections in a row, one on the last day of the old service and one on the first day of the new service.
“All previous literature had advised residents to expect a change in their collection arrangements. Along with residents across the borough, they should have received a new collection calendar in the post, indicating any changes to their current collection arrangements.
“The new collection calendars were delivered using Royal Mail’s full address service, the most reliable option available.”
The council has since sent Tena a letter of apology and a photocopy of the calendar with the change of collection dates listed.