BOROUGH MP Andrew Miller is urging garages locally to sign up to the new scheme designed to improve standards across the UK.
The new code of practice was recently launched, together with an enforcement regime to address sub-standard service which costs motorists and estimated £4 billion a year nationally.
Mr Miller said: “I am pleased to see the motor industry has developed this code so that people can have confidence in the garage they select to take their vehicles to.
“To find a garage who has signed up to the scheme, visit www.motorindustrycodes.co.uk, or call 0800 692 0825.
“I hope local garages will look carefully at the scheme and sign up to it.”
Consumer Minister, Gareth Thomas said: “When you book your car in for a service or repair, it can be a lottery whether you get a good deal or are taken for a ride.
“This tough new scheme will drive out the cowboy garages that charge for unnecessary work or miss major faults through incompetence.
“I’m delighted the industry has got together to tackle this problem by providing good garages with the means of identifying themselves to consumers and to drive up standards.
“Regular inspections, a helpline for advice and a searchable guide will help people to get a good deal and help garages to raise consumer confidence in their services.”
The new Code commits garages to honest and fair services, open and transparent pricing, completing work as agreed. invoices that match quoted prices, competent and conscientious staff, and a straightforward, swift complaint procedure.
It offers motorists an on-line search facility that allows them to locate their nearest subscribing garage, a free consumer advice line, and free consultation and low cost, legally binding arbitration.
Thousands of garages have signed up to the code with more joining every day, but more need to join to make this code a success for consumers and for businesses.
Director of the new Motor Industry Code, Chris Mason, said: “We want to give motorists piece of mind when they get their car services or repaired.
“The Code has been developed with the support of the industry, government, trade bodies and consumer bodies in order to clean up the image of the garage trade and restore peoples’ confidence.”