TENANTS in 15 council houses in Runcorn say they have been left out in the cold after work on new heating for their homes was left unfinished.
It seems a communication mix up left the properties with new radiators and boilers - but no gas supply to power them.
While Halton Borough Council says it was expecting British Gas to connect the supply during the summer, the gas company says it did not get information about the job until last month.
But chilly residents say they don't care who is to blame - they just want to keep warm in the wintry weather.
Collette Kneale, who lives on Water Street with her husband and four children, said: 'This situation is just ridiculous - and it's us in the middle who are suffering.
'I've been ringing the council about this every day for four weeks and every time I get fobbed off.'
She said the residents have been issued with temporary heaters, but they were expensive to run and unable to heat the three-storey properties prop-erly.
'We haven't been given enough radiators for the number of rooms, and they're so expensive to run that when it gets to a few days before pay-day, we just can't afford to keep them on, so we're wrapping up in three jumpers and duvets,' said Collette.
A spokesman for the council said: 'As far as we were concerned, a letter confirming the contract should have been sent to British Gas in mid June.
'However, there has been a delay by British Gas in carrying out those connections which means there are a number of properties with a central heating system, but with no gas supply.'
But a British Gas spokesman denied the delay was its fault.
He said: 'We are surprised to learn that the council claims the connection of a gas supply is behind schedule.
'As soon as we received all the necessary details, they were sent to Transco who are now putting together a quote on the cost of the work.
'We expect to have that quote shortly and it will be passed back to the council for them to consider.'