A FULL time carer has hit out at the help she receives from NHS services for her elderly father.
Dawn Pye, 60, of Langdale Way, Frodsham – who cares for her 87-year-old hypertension suffering father John Cooke 24 hours a day – talks about her experiences dealing with the NHS.
“I find it very frustrating,” said Dawn, a former Miss Chester and Miss Runcorn, who came back from her home in Spain to care for her ailing father.
“Something has to be said. I’m just so appalled – there’s just no communication every step of the way.”
Dawn’s dad John suffers from postural hypertension meaning his blood pressure is too low when he stands up and rises rapidly when he sits.
“I’m here 24/7 and if I’m not here, I make sure people come in to do whatever is necessary,” added Dawn, who lost her husband to Parkinson’s Disease two years ago.
“I’m sure there’s a lot of people going through the same situation.
“Every step of the way there’s no co-operation. As an only child, I am doing it on my own with just a little extra care. Every day I’m facing this.I really feel for the people who have no-one.
“There’s a breakdown in communication between all the services. Every service I contact is just so poor and there’s no communication between the services.I have got very disappointed and disillusioned.
“He feels better but he gets very upset because I’m having to do what I’m having to do.
“I constantly feel I’m just pushing for him all the time.
“I feel it’s wrong that he worked all his life and is not getting any better service. It’s got to change.”
John has to use a wheelchair on the infrequent occasions he is able to leave the house and has carers who visit twice a day to wash him.
“You found there’s barriers all the time.
“You ask for a simple thing but you have to wait and wait. I just think everything with the elderly is so lacking.”