A city centre hotel has completed the impressive refurbishment of its lobby, reception area and staircase, which boast jocular nods to its illustrious past.

In addition to the design overhaul, the refurbishment of Best Western Premier Queen Hotel on City Road, Chester, has included added check-in and check-out space to reduce guest waiting times and new technological features to enhance the customer experience.

The 20ft long reception desk is built from suitcases and travel trunks in homage to Victorian travel, the reason for the hotel’s construction 160 years ago, and the sculptured main chandelier is a steel work of art, with the names of queens surrounding a cascade of reflecting copper balls.

Specially commissioned Axminster carpets, imported Italian stone flooring and exclusive design wallpaper provide the back drop for the hand-crafted furnishings and gilt-framed mirrors.

Designer Richard Berry, from HB Group in Birmingham, is responsible for the transformation.

He said: “It was a privilege to work in such an inspiring space. The original features provided a spectacular canvas on which we could express our ideas. I hope the hotel’s guests enjoy using the new facilities as much as we enjoyed creating it”.

Stuart Hunter, managing director of Feathers Hotel Group, which owns the hotel, is delighted with the finished product.

“We wanted a space that not only best served our guests, but also provided some whimsical touches and talking-points. The designs continue our policy of telling stories and providing a wow around every corner,” he said.