CHESTER railway station's toilets have been panned - on national radio.
Radio 2 presenter Sarah Kennedy attacked the condition of the loos on her weekday morning slot last week.
The DJ had been travelling to Llangollen and called them 'filthy'.
The redevelopment of the station will cost about £6.8m. Arriva Trains Wales' part of the scheme, including shops and a cafe, begins in May.
But other users shared Sarah Kennedy's concerns and felt that until the improvements began, the state the toilets are kept in was not helping Chester's image.
David Tidd, who commutes from Chester to Liverpool every day, said: 'They're awful - they're always in a terrible state.
'They're vandalised half the time and there are no locks, they're quite often closed and there aren't enough toilets. It's archaic.'
Rachel Sutton from Newcastle under Lyme added: 'They're a little bit antiquated, the hand drier was broken and the floor was wet and dirty. It's not a good impression.'
But other users felt the toilets were fine. One mentioned they were no worse than other public toilets.
Arriva's station manager in Chester, Karen Kinder said: 'We are sorry Sarah Kennedy's experience of the toilets at Chester station was not of the standard we would expect to offer.
'Our toilets, along with the rest of Chester station, are cleaned regularly and indeed were steam cleaned thoroughly only last weekend. But we do recognise that they are in need of some upg rading.'
She added: 'Sarah Kennedy will be certainly be on top of the Arriva Trains Wales invitation list to come and see the improvements when they have been completed.'
Is criticism of Chester Station justified? Telephone: 01244 606424/5 Fax: 01244 606498 E-mail: email@example.com