My working day can be quite varied. I usually get to the office for 7:45/8am. The first thing I do is turn the computer on and then it’s off to the kettle to sort the first of (too) many coffees that keep me going.

I’ve tried to convert to water but it’s difficult! I spend the next 30 minutes or so checking my diary to see what the day has planned for me and then prioritising the many emails I receive at all times of the day and night. A client may have an urgent request for a meeting for many reasons, diversifying; buying a property or vehicle or even buying or selling a business.

I‘m not a great computer fan so tend not to check emails on my mobile when out of the office. I also have an iPad that only gets turned on for birthdays and high days.

 

Tweeting in my personal opinion should also be left to the birds!

When I’m out of the office I try wherever possible to arrange as many meetings in the same area as I can.

Fortunately the majority of my clients are local and I’m able to avoid long journeys in the car which bore me to death.

If I’m visiting a prospective client I need to talk to them about all their business activities, the processes involved and many other aspects such as the value of their assets – wage bill; turnover; if they import/export; work in hazardous locations; what heating/physical security/alarm systems they have.

When I return to the office I’ll arrange a meeting with a colleague and we will disseminate all the information and put it into a format acceptable to insurers and then decide which insurers to approach to get quotations from.

Very often an insurance underwriter will phone to discuss the case in question or request some more information – they always find something weird and wonderful to ask!

A deadline for insurers to submit quotes is usually given and afterwards we discuss the merits of each quote and make a recommendation to the client.

If we are instructed to proceed we obtain the various documents from insurers and thereafter offer an on-going service regarding day to day changes - claims; vehicle alterations; machinery purchases; general advice and the like.

Dress: Usually a suit and tie for me and my other directors Simon Read and Pete Goddard but we have relaxed the dress code to smart casual for staff.

What is the favourite part of your job? Visiting clients and talking about their business.

What is the least favourite part of your job? Paperwork and compliance issues but they must be done!

What would your dream job be if you weren’t doing what you do now? Working outdoors on a conservation project – countryside or wildlife related. If money was not an issue a ‘gentleman farmer’ sounds very appealing.

How do you relax when you are not working? I have kept bees since I was 11 and won’t give them up until it becomes impossible to carry on for whatever reason.

They are amazing insects and it’s so sad that their numbers are reducing so much. I also love my garden and take great pride in it looking so colourful in the spring and summer months.

I still play a bit of league cricket although may retire this winter. I’m a very poor golfer so restrict myself to two or three rounds a year.

I’m a passionate Evertonian and have great pleasure watching them play with Stu and Matt. I usually have a weekend away with friends, to watch Wales in a Six Nations rugby game and also organise a bus trip to a Test match each summer

What is your favourite film? I’m not a film buff at all.

What is your favourite book? I have all Phil Drabble’s books on his countryside experiences and may read the occasional sports autobiography.

What is your favourite song? Mr Brightside by the Killers.

If a film was made of your life, who would you like to play you? All I would want the actor to do is just portray it accurately.

Have you had your 15 minutes of fame? The nearest I’ve had is a 1.5 second ‘shot’ of me and my lads on TV at this season’s Anfield derby match!

FACTFILE:

  • Name: Steve Daulby
  • Job: Director of Daulby Read Ltd commercial insurance brokers.
  • Born: Wrexham
  • Lives: Marford
  • Education: Acton Park Primary School; St David’s Secondary Modern School and Yale Sixth Form College
  • Family: Divorced with two great sons, Stuart 24 and Matt 22

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