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Chester Retail Park McDonald's hosts grand re-opening following dramatic transformation

More seating, new ways of ordering and digital revolution at city restaurant

Chester Retail Park McDonald's had its grand re-opening events on Saturday, October 1. Pictured: Councillor Reggie Jones at the re-opening

The McDonald’s restaurant at Chester Retail Park has had its grand re-opening event following the restaurant’s transformation.

The restaurant now features the option for customers to have their food delivered direct to their table.

Labour councillor for Chester Reggie Jones officially re-opened the restaurant.

Members of Upton JFC U14s football team were also in attendance alongside their coach and club secretary Lindsay Carrington, who was recently named Volunteer of the Year at The FA Community Awards.

McDonald’s franchisee Jeanette Roe now runs four restaurants across Chester, including the Chester Retail Park outlet.

She said: “We’re really happy with the transformation and feedback from customers on the new features has been great. The grand re-opening was a great success and I’d like to thank Reggie Jones, Lindsay Carrington and the players from Upton JFC for joining us, we really enjoyed showing them the digital features.

“It’s great to see people use the self-service kiosks for the first time and witness the positive effect offering table service has on a customer’s experience. The restaurant’s new interior has also had a great reception from staff and customers alike.’’

The option for customers to have their food delivered direct to their table is now available

The big changes focus on providing customers with more choice as to how they order and pay, adapting how the food is prepared and served and offering new technological features to create an environment that is even more welcoming and enjoyable.

With the new addition of table service, customers will be able to order from the new digital kiosks and will now have the option of having their food delivered direct to their table. The restaurant will still offer the option of ordering at the till.

The restaurant has also been extended to seat an extra 22 people and create a more spacious environment for its customers.



David Holmes
Chief News Reporter
David Norbury
Mike Fuller
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