Changes to the way travel information for public transport throughout the borough can be accessed are to be put in place from Saturday (August 31).
Bus kiosks at Ellesmere Port and Northwich Bus stations are to close on Saturday, August 31 and residents and visitors can now access travel information through a variety of different ways.
Almost all of the information given to customers at bus station kiosks is already provided by the council through other means such as Traveline – a telephone information line accessed by calling 0871 2002233, the associated website - www.traveline.info, printed leaflets and publicity provided at the bus stations and bus stops.
A recent survey undertaken by Passenger Focus, the national transport watchdog, determined that printed information and up to date information displayed at bus stops were the main priorities for customers. The council will continue to provide this information in partnership with the bus operators.
Cheshire West and Chester Council executive member for growth and innovation, Cllr Herbert Manley, said: “The decision to close these kiosks has been a very difficult one and has not been taken lightly.
“These are challenging times with increasing pressure on budgets, with the council having to make some very tough decisions and we are constantly reviewing our services to see if they can be delivered differently.
“There are plans in place to assist customers, whether they are local residents or visitors to the borough, with the changes in provision of transport information through improved printed material to be provided at each bus station.
“The council’s Customer Contact Centres and libraries will also play a vital role in providing transport information to customers.
“The kiosks have provided support and advice for many years but it is important that we move with the times and provide information via more economically-efficient channels, meeting customer needs.”