A RESTAURANT supervisor at a Chester hotel is one of the best.
Pascale Defontaine has been named The Chester Grosvenor’s ‘Employee of the Year’ for 2012.
Pascale, of Hoole, started as a waitress in the Parisian-style bistro in 2007 and now helps run La Brasserie restaurant alongside manager Natasha Scovell.
Originally from Brittany, Pascale worked her way up from waitress to demi chef de rang before returning to France to study hotel management.
The 28-year-old is a familiar friendly face in La Brasserie and a firm favourite with regular diners and weekend shoppers.
She said: “I’m proud to work at The Chester Grosvenor because it’s one of the best hotels in the UK. The focus is on high-quality service and because of that people leave the hotel, and La Brasserie, with a smile on their face and that means a lot to me.”
Pascale has won a three-night break to a European city of her choice, for two people, inclusive of return travel, breakfast and dinner each day.
Managing director Jonathan Slater said: “Pascale is a very worthy winner of our ‘Employee of the Year’ award because it rewards staff who go above and beyond the call of duty for our customers every day.
“It’s lovely to see someone who started work with us six years ago learn, develop and get promoted.
“Pascale is an exemplary member of the team at The Chester Grosvenor and this is our way of saying thank you to her.”
Mr Slater presented the awards at a reception attended by dozens of staff, including the other award winners pastry chef de partie Vivienne McClelland and night manager Matthew Pritchard.