CHRISTMAS can be very stressful. Having so much to do and so little time can make you forget simple precautions you would normally take without a second thought.
In order to jog memories, Wrexham Council and Consumer Direct Wales have put together some advice to help you through the festive season.
Unwanted gifts: Over the Christmas period there are some shops which will accept the return of goods where someone has changed their mind or an item is the wrong size, although this is not a legal requirement. Check the company's own terms and conditions before buying something.
Salesmen: Beware of doorstep callers. Use your door chain and always ask for identification.
Refunds: Check that the goods work as soon as you buy them and take faulty goods back immediately. The longer you have something the more difficult it will be to get your money back.
Counterfeit goods: Beware of street traders selling cut price perfume, branded clothes or videos. They usually turn out to be poor quality and are mostly illegal.
Out of date gift vouchers: Gift vouchers are issued with an expiry date. After this date you will not be able to use the gift voucher.
Unsafe fairy lights: Make sure that your fairy lights are safe and have a CE mark.
Extended warranties: You have a choice. You do not have to buy a guarantee or extended warranty. Many give you no more protection than you already have by law.
Receipts: Keeping the receipt will prevent disputes if you need to take the goods back.
If you encounter any of these scenarios this Christmas you can contact Consumer Direct Wales by ringing 0845 4040506. There is also a Welsh language line on 0845 4040505. Lines are open 8am-6.30pm Monday to Friday and 9am-1pm on Saturday. Calls are charged at local rate and advice is free.