A FURIOUS resident is at breaking point after his Little Sutton home was hit by flooding for the third time in four years.
Stuart Shotton of Station Road has blasted United Utilities for failing to solve what he claims is a long-standing drainage problem in the area.
Last month, his property was once again flooded with foul water and sewage which he says has left it resembling a swamp.
Mr Shotton is now calling on the company to fix the drains to prevent this from happening again.
He said: “I am extremely angry and disgusted with United Utilities. For the third time in four years our home has been destroyed by their inability to act upon constant flooding and drain failure.
“Since moving into our home in 2004, almost annually we have had to contact our insurers as a result of storm drains flooding and backing up into our property.
“In 2005, the ground floor of our home was flooded with foul water and sewage taking months to put right and resulting in costly insurance premiums.
“At that point, United Utilities claimed they were allowed a ‘one in 10 year storm’ and denied responsibility.
“My wife and I took this on the chin but 18 months later the same thing happened again resulting in thousands of pounds worth of damage and causing untold amounts of stress to my pregnant wife.
“Again United Utilities denied responsibility and fobbed us off with £150 compensation and a refund of our waste water bill for the year, the least they could do since we’d had all our sewage back.”
He added: “It has happened again less than a month after downpours in the early morning left me bailing water to prevent a reoccurrence.
“United Utilities have carried out a number of surveys but say the drains are fine. They then tell us there are problems with the drains but fail to do anything about them.
“We now have a nine-month-old son and a house which resembles a swamp. United Utilities didn’t have the courtesy to send anyone out.”
United Utilities spokesman Christian Ewen said: “Firstly we would like to offer our sincerest sympathies to Mr Shotton and his family for any inconvenience this awful experience of sewer flooding has caused.
“Our flood defence and clean-up teams were stretched to the limit across the borough during this period and regrettably we were unable to visit all properties affected by this incident.
“We have carried out thorough investigations on our sewer network since September and will be feeding back our conclusions to Mr Shotton directly within the next couple of weeks.”