THE main Post Office in Wrexham is to go to a new location - where it will be unable to provide all its current services.
The branch will be moved from Regent Street to 15 Henblas Street, probably around mid-February, due to the expiry of its lease and the intention of Primark to redevelop the site.
Carole Pryszlak, of Post Office Ltd, said: 'Our customers will benefit from a new Post Office branch, providing them a much-improved environment to carry out their business with us.
'The branch will have full disabled access and will continue to have the same number of serving positions.
'We realise our customers like to see familiar and trusted faces when using a new branch and we anticipate that the majority of those staff members currently working at our Wrexham branch would transfer to the new branch.'
The Postshop and the ATM cash machine will not be transferring to the new premises, however, and the Henblas Street branch will also be unable to offer on-line Lotto.
Ian Morris, retail line manager, said: 'We are aware that other machines are available elsewhere in the immediate area, and customers, including those of major high street banks, can now do their personal banking transactions over the counter with us. I would advise any customer who is unsure about this to ask any of our staff.'
A Post Office spokesman said: 'There are no job losses involved in this relocation.
'In order to provide the same number of serving positions, we have had to make some difficult decisions in terms of the service provision. We felt we could remove some existing facilities without adversely affecting the level and standard of customers' service.
'When trying to identify a new site we have had to balance the availability of suitable sites and the access needs of our customers. The site, in a pedestrianised area of the town will, when refitted, give us the opportunity to present our customers with a modern environment with state-of-the-art facilities.'
Post Office Ltd is inviting members of the community to let it know of any problems that this enforced move may cause.
Customers, local representatives or businesses who would like to raise any issues should write to Carole Pryszlak before December 22 at Post Office Ltd, c/o National Consultation Team, PO Box 2060, Watford WD18 8ZW.