THE mother of a seriously ill woman left in a coma after she collapsed on holiday has been told her care is covered by insurers after all.
Andrea Salkeld, 35, from Wrexham, collapsed on Wednesday during a family break in the resort of Calella on the Costa Brava and is now in a specialist intensive care unit at the Sant Pau Hospital, Barcelona. Her mother Carol Jones, 60, of Holt, is at her bedside.
In addition to her worries about her daughter’s health Carol was concerned about how to pay for her treatment.
Initially the insurance company Mondial Assistance said Andrea was not covered because of wrong dates on herpolicy, and disputed the case.
But last night the firm changed its mind after reviewing the case. They recognised the wrong dates had been filed due to "human error".
A spokeswoman said: "We have investigated the concerns raised by Ms Salkeld's family and accept the premium paid for the incorrect 2010 booking would have been the same as that covering the correct 2009 holiday period."
She confirmed Andea was covered under the policy, subject to the same benefits, inclusions and exclusions.
"If it is deemed necessary to repatriate Ms Salked as per her policy, this will be covered," the spokeswoman added.
Andrea’s medical treatment is costing £5,000 a day and the family hopes she will be stable enough to be transferred back to the UK within the next few days.
But an air ambulance flight will cost £18,000.
Mum-of-two Andrea, of Newton, Chester, had gone on holiday with her mother, brother Wayne and his family, after recuperating from a motorbike accident last year as a pillion passenger.
Carol said she was first taken ill with a high temperature and vomiting and a doctor, who was summoned to their hotel, diagnosed a chest infection and dehydration.
Antibiotics were prescribed and the doctor gave her an injection.
But within 40 minutes of the injection Andrea collapsed with a heart attack.
Wayne, a 36-year-old gas fitter, gave her the kiss of life and performed heart massage in a bid to resuscitate her.
Doctors have told Ms Jones her daughter may have suffered brain damage but she is breathing without the aid of a ventilator and there are signs she is stabilising.
Ms Jones had explained before the U-turn: “We booked the travel insurance 10 days before we travelled. The policy came as an e-mail so we just printed that out and never gave it a second thought.
“Then the insurance company said the dates of travel made through the online booking are for a week in May 2010.
"There is no way anyone would book a week's travel insurance online so far in advance, so it was obvious that some kind of mistake has been made.
"But they told us that it was an error we should have spotted and they are not prepared to do anything for us."
The family want Andrea flown home as soon as possible. Ms Jones added: “We feel it is vital Andrea is transferred back home to an NHS hospital where she can get the right care as soon as possible.”