BOROUGH MP Andrew Miller is asking shoppers to keep their cool this Christmas.
He has once more given his support to the retail workers’ union Usdaw and its campaign to cut down on the abuse and assaults suffered by shop staff.
This time Mr Miller joined shopworkers at the House of Commons to call on customers to “keep your cool at Christmas” and be considerate towards staff during the Christmas shopping period.
He explained; “I am shocked that Usdaw’s most recent survey shows that two thirds of shop staff have been abused in the last year and nearly 10% have suffered physical assault.
“A major cause is angry customers and reports of ‘trolley rage’ incidents are on the increase.
“The shop staff I met told me Christmas is the time when they suffer most anger and abuse.”
Mr Miller said both verbal abuse and threats are anti-social behaviour.
He is encouraging retailers and police in Ellesmere Port and Neston to work together to ensure the government’s anti-social behaviour measures are used where necessary to protect shop staff.