A CROWN court judge said he was amazed a 999 call made from North Wales had been handled by a BT telephonist in Nottingham.
He said that pronouncing Welsh names and making people understand could lead to delays in cases where a swift response was needed.
Judge Roger Dutton said in the case of Marie Saffey, she had made a 999 call and there had been more than one exchange between the telephonist in Nottingham who was trying to get the North Wales Police to understand her pronunciation of the name Ruabon.
He said: 'It is fortunate Ruabon is a fairly straight-forward Welsh name. If it had been a more difficult Welsh name then it could have taken a long time to get across.
'I am amazed that emergency calls locally were dealt with in Nottingham, but at least it was in the UK, I suppose.'
Prosecutor Mr John Philpotts agreed and said it was a good job the incident had not happened at nearby Rhosllanerchrugog.