STRESSED students awaiting their end of year results at Chester University were left frustrated after the internet system their results were posted on crashed.
Hundreds of anxious students logging on to the IBIS system were forced to wait hours as it crumbled, unable to cope with the number of users.
History and English student Rhiannon Griffiths, 22, said: “I was frustrated and nervous. It’s annoying that there isn’t really any other way of getting to the results so we just had to sit and wait.”
IT experts contacted the students with the message: “Due to heavy traffic we would suggest that if you are unable to access your results you try later in the day; continued attempts to access your results will leave the system under high load and further delay your attempts to see them.”
“I know everyone’s in the same boat, but there’s a bit more pressure when it’s the end of your degree,” added Rhiannon.
“I think it’s really quite badly organised.”
Jayne Dodgson, director of corporate communications at the University of Chester, said: “Student results at the University of Chester were published, on schedule, on Monday.
“In an environmentally-friendly, cost-effective measure, the university has published results through its internet-based IBIS system instead of posting results through the mail.
“Due to the large number of students accessing their results, the system has experienced delays due to the level of demand on the server.
“Experts from the university’s Information System’s Team are working tirelessly to mitigate any delays on the system to ensure all students are able to access their results as soon as possible.”