The University of Chester has won a national award, thanks to positive feedback from its students.

The marketing, recruitment and admissions (MRA) department won a bronze Heist Award in the Student Voice Category, based on student responses.

The Heist Awards, which were held at the Palace Hotel in Manchester, recognise excellent practice in higher education marketing.

Chester students, as well as students from across the UK, were asked to comment on how their university was marketed to them and whether that had proved to be a realistic impression.

Comments from students included: “The University has gone above and beyond with the staff help and the opportunities it has provided to me. I love everything about the University,” “Enjoyable, amazing Uni, supportive!” “When help is needed, there is always someone to ask and answer any questions,” “The support staff, such as those in Disability Support and extracurricular activities (Careers and Employability), have all been excellent.”

Welcoming the recognition, Ric Bengree, the university’s acting director of MRA, said: “We are delighted that this award not only recognises the excellent work that the University does to engage with our students through the creative use of multiple channels, but also that our students feel that what we say is a true and accurate reflection of the University of Chester experience.

“To achieve that recognition from our own students is particularly pleasing!”