The Post Office is proposing to move Boughton Post Office from its current location to create a modern main-style branch with extended opening hours.
The proposed new location for the branch is Spencers Newsagent, 151 Christleton Road, Chester. This is 100 metres from the present Boughton Post Office at 123 Christleton Road and the Post Office is now inviting customers and interested parties to give their comments on the move in a six-week public consultation.
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As part of Post Office plans to modernise the network and extend the service hours for customers, the new Boughton Post Office would have two serving positions, a mixture of one modern screened position, a new style open-plan counter. The same wide range of Post Office services would remain on offer. Car tax will be added to the list of services available in branch.
Should the move go ahead, the branch itself would be open from 9am-5.30pm Monday to Saturday with selected services available at the open-plan from 5.30-9am Monday to Saturday and 5.30am–12.30pm on Sunday. This would offer an extra 26 hours of Post Office service every week, which would ensure that the branch would be much more convenient for users with more choice of times to visit.
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Regional manager Suzanne Richardson said: “We understand how important having a Post Office is to residents in this area of Chester and we are confident that this new modern Post Office service will meet the needs of the local community and secure services for the future.”
She added: “This modernisation is part of a major investment programme, the largest in the history of the Post Office.”
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During the public consultation, Post Office Ltd welcomes feedback on any issues customers would like considered before a final decision is taken on this proposal. The consultation will close on July 22. Submissions can be made during the consultation by Freepost Your Comments to Post Office Ltd, via email to email@example.com, via the Customer Helpline on 03457 22 33 44 or Textphone 03457 22 33 55.
Customers can also share their views online through the quick and easy questionnaire at postofficeviews.co.uk with the branch code 192238.