COMMUTERS travelling from rural stations will soon be able to see whether their train has been delayed or cancelled.
For years passengers travelling from stations in Frodsham and Helsby have been left stranded on platforms guessing whether their train will turn up on time.
But Arriva Trains Wales has promised to install customer information screens to provide passengers with ‘real time’ updates.
It is thought the new screens could be installed at the stations any time between September and March next year, and will provide an audio service to help blind and partially sighted passengers.
Frank Thomas of the North Cheshire Rail Users Group said that the screens are good news for passengers using the platforms.
“The main thing is that we are going to get some screens, people will then know when their trains are going to arrive and when they are going to be delayed.
“Currently Helsby has an advantage as we have a signal man. Most of the signal men will open the window and tell people if the train is cancelled or arriving late, but in Frodsham they do not have that facility. That is why it is so important that we have them.”
A spokesperson for Arriva Trains Wales said: “I can confirm that they are due to go up in Frodsham and Helsby some time around September. We are trying to improve stations so that all stations across the network are at the same standard.”
