A KEY bus route is more reliable after another bus was introduced.
Arriva Buses Wales has joined forces with local councillors to improve the 3 and 4 service between Chester and Mold.
It will see increased investment from Arriva, in the shape of another bus, to help make it more reliable. The revised service, which includes some timetable changes, will begin on August 29.
The changes are the result of a series of meetings between Arriva, Councillors Richard Jones and Mike Peers, and Flintshire transport officers, in which local customer concerns were brought to the attention of the bus company.
Arriva was also able to use internal checks to monitor the reliability of the service, before committing to the improvements.
Councillors Richard Jones and Mike Peers issued a joint statement welcoming the positive response from Arriva: “Not only has Arriva listened to the residents concerns, they have shown that they are able to work with local representatives to address the problems identified. This is a real step towards transport improvement and an example of community working."
Richard Hoare, general manager at Arriva’s Chester depot, said: “We recognise the importance of working together to improve our services where possible.
“In this case we were keen to take on board local feedback and introduce another bus to the service to improve its reliability. This represents an investment of over £100,000 and we’re confident that our customers will feel the benefit.”
The changes also include a revised timetable for the X44 and X55 services. For further information on this and all other Arriva timetables, please visit www.arrivabus.co.uk.