A DAY nursery on Chester’s outskirts has responded to claims about the cost of childcare.
The findings follow a survey by national childcare charity The Daycare Trust which has raised concerns about the high costs being incurred by parents.
At the Guilden Sutton Day Nursery, co owner Pat Mitchell, who founded the purpose-built 54 place nursery with colleague Lesley Stone in 1998, believes there is another side to the coin.
“We only charge parents for what we actually do and that has been our approach since day one,” says Pat. “We are a family-run business and understand the problems families face.
“Our aim is to talk to parents about what they are actually looking for and our all-inclusive fees cover nappies, formula milk and meals. We do not charge for late pick-ups, for example, and there are no hidden extras.”
The nursery says it prides itself on its staff, who are recruited as much for their ‘warm and caring personalities’ as their qualifications and on the low turnover of carers, many of whom have been with the nursery for a long time.
“Our aim is to make life as easy as possible for parents,” adds Pat.
“If we can, we will accommodate parents in terms of the hours they have to work as we recognise that many do not have nine to five jobs.
“If people want to change from two days one week to two different days another week we do not say we will have to charge you for that, we still charge just two days.
“If parents have to leave their children a little later in the afternoon we do not charge them for the whole of the afternoon, we work out a charge we feel is appropriate for the extra time.”
Referring to the report, Pat added: “I thought when I saw the news that we actually do try to help our parents, which we believe to be unique in Chester.”