CHESTER City Council has issued a public warning after residents in neighbouring Vale Royal were targeted by bogus telephone callers.
Mid Cheshire householders were contacted by individuals falsely claiming to be from the council’s finance department. The bogus callers then demanded bank account details after saying that council tax payments can be claimed or refunded.
No such incidents have been reported in Chester but the City Council have moved quickly to warn residents to be aware of these fraudulent calls.
A council spokesperson said: “The city council, like Vale Royal Borough Council, wants to make it clear that it would never request this sort of personal information over the phone and is asking the public to be vigilant and not give any personal or bank details over the phone.”
Since Vale Royal were alerted to the problem, only one further crime of bogus calling has been reported, in the neighbouring borough of Halton.
Cheshire Police are also advising all residents to be wary of bogus callers.
A spokesperson said: “We would ask anyone to be wary especially if they are being asked for bank details. If someone does call, try to do 1471 if possible to get the caller’s number and then contact the police.
“Never give bank details out to anyone who has called you. Take a note of everything that they say and then say you will call them back at their department.
“That way you can verify if the call is genuine and if it is you can make necessary arrangements on your terms.”
If you believe that you have received a potentially fraudulent call please let the city council know by calling the internal audit section on 01244 402167.