A travel agent who works from his Chester home is celebrating after winning an accolade at the annual Travel Counsellors conference.
Bob Peters beat more than 1,500 people to bring home the title of Best Newcomer for Leisure Travel, after hitting ‘gold’ status within just eight months of joining.
Bob runs his travel management business from home, a picturesque lakeside cabin.
The star-studded awards ceremony recognises the very best talent within Travel Counsellors’ network of franchisees.
This is only Bob’s first year with the business, having worked in the travel industry for almost two decades.
He prides himself on a loyal client base which has continued to expand both in size and reach, as well as a commitment to an extremely high level of customer service – an attribute which led to his award win.
The conference, which was held in Manchester, was attended by speakers such as Green & Black’s co-founder Jo Fairley and Dame Kelly Holmes, and included performances from comedian Jack Whitehall and Ronan Keating.
The ceremony was presented by Vernon Kay, a loyal Travel Counsellors customer.
The outstanding work of Travel Counsellors was rewarded with awards and prizes totalling over £140,000, including two Audi cars for those achieving top customer satisfaction scores.
Travel Counsellors is an independent travel company whose global network of home-working travel professionals delivers bespoke travel solutions to both the leisure and corporate markets.
Bob said: “I became a Travel Counsellor after working in London for over 15 years, as the company offers me the flexibility to provide truly bespoke holidays for my clients, as well as a tailor-made service that keeps people coming back. Whether it’s buying new Disney t-shirts for a family going on their first trip to Florida or keeping in close contact with each hotel to provide added extras such as wine or chocolates in the room on arrival, client service is my number one priority. This award is testament to that fact, and I’m hugely proud to be recognised by my peers in this way.”