The team at Carden Park Hotel and Redmond’s Restaurant are celebrating after receiving a Certificate in Excellence from TripAdvisor for the fifth year running.

The award celebrates hospitality excellence and is only given to establishments that consistently achieve outstanding traveller reviews on TripAdvisor.

To achieve this award Carden Park Hotel had to meet strict criteria including a set number of reviews over the past twelve months.

Customer comments include reviews such as: “This was our third visit to this lovely hotel and won’t be our last. It really has something for everyone. The hotel and surrounding grounds are lovely and the staff are accommodating and friendly. We took friends with us this time and they also loved it.

“We had a wonderful time. The hotel is just beautiful set in a lovely situation. The staff are very pleasant and helpful.”

An aerial view of Carden Park

General manager of Carden Park Hamish Ferguson said: “We are absolutely delighted that visitors to the hotel have enjoyed their stay so much that they have taken the time to write such wonderful reviews contributing to us winning these two impressive awards. Our team of course must be praised for their consistently high level of service, their warm welcome and a ‘can do’ attitude towards guest satisfaction.”

Related story: Carden Park Hotel awarded prestigious Gold Standard honour

President and CEO of TripAdvisor Stephen Kaufer said: “We’re delighted to celebrate the success of hospitality businesses around the world, from Auckland to San Francisco, Hong Kong to Paris, which are consistently offering travellers an outstanding customer experience. The Certificate of Excellence award provides top performing establishments the recognition they deserve, based on feedback from those who matter most – their customers.”