MORE than 60 staff at Bank of America have been awarded certificates at a special celebration lunch for successfully completing their NVQs.
A pilot training project was launched last year for staff in the bank’s contact centre and proved so successful that it was extended throughout the business.
The training, developed with and delivered by West Cheshire College, now covers a range of business areas including the contact centre, business and administration, customer service and management as well as distribution and storage operations.
The training endorses the fundamental skills required by the organisation and benchmarks them against the national standards for these qualifications.
West Cheshire College Commercial Services Assistant Manager Rachael Beasley said: “We are delighted with the level of commitment and engagement from the Bank and its staff.
“Everyone who undertook training found it interesting and useful and we are delighted that such an important employer in the area is leading from front and clearly demonstrating its commitment to training.”
Karen Gresty, of the Bank of America, said: “At Bank of America we are continually looking at new ways of enhancing the learning experience and professional development of our employees.
“Due to our partnership with West Cheshire and the NVQ initiative being so successful, not only are we expanding the NVQ offering, we are also investigating apprenticeships and professional qualifications strategies.
“With many companies having to produce ‘more for less’ we must continue to invest in our existing work force enhancing existing skills and developing new ones.”