Name: Chris Bullock
Job: Sales and customer service manager at Freight First Ltd and fundraiser for the Countess of Chester Hospital Babygrow Appeal
Born: Stone, Staffordshire
Education: Frodsham High School
Family: Married to Stacy with twins Jess and Joe
The alarm goes off at 5.30am and that’s for my wife to get up and go to work in Manchester. I am up soon after to start getting our twins ready for nursery as I drop them off and pick them up.
I work for a transport company in Runcorn called Freight First which I helped start in 2000.
We are not your average transport company and providing outstanding customer service is what we are all about. We specialise in dedicated loads.
When I get into work I’m often hit with a few transport issues and challenges as soon as I walk through the door which means diving straight in and getting the situation under control quickly.
I love solving my customers’ transport conundrums and helping get their goods moving quickly with the minimum of fuss and delivered safely with proactive updates along the way. I love to be busy and I love what I do!
I am challenged with a whole array of tricky, urgent and last minute jobs on many different types of vehicles and modes of transport and I am delighted to say I usually find a quick, cost effective solution. I have a great team of people and we have a fantastic culture within the business.
We are ‘can do’ people who really care and have fun but are highly professional and we offer a personal service.
We also regularly look to wow our customers.
This is where we often pick up on something in a conversation and send a gift or a little something to say thanks for your business.
For example, recently a customer had said they were really struggling with the hot weather so we sent them a yellow fan as yellow was her favourite colour.
I have spent much of the last few years fundraising for The Countess of Chester Hospital’s neonatal unit under the charity name Babygrow Appeal. My twins were born 10 weeks prematurely in 2013 and spent two and three months there.
Through work we set a target of £15,000 last year in our 15th anniversary year and I have continued fundraising this year with my wife, family and friends to raise another £6,000.
I have run half marathons at Oulton Park and Chester, abseiled from 418ft, taken a zip wire challenge in Bethesda, done supermarket bag packs and there are still many more events to come this year such as the Tough Mudder obstacle course.
At the end of the day I make sure all jobs are on track and everything is in place for the next day, we often do out of hours work so we make sure customers have a contact point just in case deliveries hit a snag and we can assist and get things back on track.
I then set back off to collect my twins from nursery and get the best welcome ever when I see their little faces light up and they run across to me shouting Daddy, Daddy.
I am a very lucky, happy and proud dad!
What do you wear to do your job? We are professional but quite relaxed regarding dress code at work so I usually wear smart casual clothes unless I am visiting a customer then I wear a suit.
What is the favourite part of your job? Helping get customers’ goods moving quickly with the minimum of fuss and delivered safely with proactive updates along the way! I like to provide peace of mind.
What is the least favourite part of your job? Report writing.
What would be your dream job if you weren’t doing what you do now? Playing professional football for Manchester United (I could do a better job than some of the players right now!) or an athlete.
How do you relax when you are not working? Spending time with my wife and twins Jess and Joe, running, fundraising, watching sport and TV when I get a chance!
What is your favourite film? Difficult one, can I have more than one? Shawshank Redemption, Gladiator, Pulp Fiction.
What is your favourite book? The Gruffalo (because of my twins).
What is your favourite song? Jump Around by House of Pain.
If a film was made of your life, who would you like to play you? My wife said Matt Damon! So I will go with that. I asked in the office and someone said Jim Carrey…not sure if that’s good or bad. Maybe it’s my silly sense of humour and slight madness!
Have you had your 15 minutes of fame yet? Not yet.
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