The Chester Grosvenor, part of the Bespoke Hotels collection, has announced that restaurant manager of the hotel’s La Brasserie, Debbie Cappadonna, has been named Restaurant Manager of the Year at the 2016 Boutique Hotelier Personal Service Star Awards.
Debbie beat off stiff competition from across the country, including 260 nominees from more than 100 hotels.
By honouring the hardest working and most attentive staff members, the awards shed light on hospitality employees who go the extra mile to ensure their customers have the best possible experience.
Having had her performance assessed by a judging panel including chairman of the Ritz Group Andrew Love, as well as chief executive of Pride of Britain Hotels Peter Hancock, Debbie was recognised for her “infectious motivation and passion to see others succeed”, as well as her ability to spearhead “one of the most profitable trading periods in the hotel’s history”.
Debbie said: “It’s an honour to be recognised in this way, but recognition really should also go to my team that I’m extremely proud to be surrounded by.
“We’ve had a fantastic period of trading across the summer, and this award is testament to the hard work and passion of the entire food and beverage team, including La Brasserie’s head chef Gareth and his talented brigade.”
General manager of The Chester Grosvenor Richard Grove added: “Debbie has always worked tirelessly to both meet and exceed expectations. Every member of staff at the hotel is delighted to see her dedication and energy rewarded in this way.”