MAIL bosses have apologised after a £300,000 post office opened without a postbox.
The gaffe was immediately noticed by customers when the office opened in Henblas Street, Wrexham, at the weekend.
Customers found themselves queuing up just to post letters.
The post office was needed when the lease on its Regent Street office expired in November.
'We were happy to stay at that site but the owner of the property wanted to expand so we had to relocate,' said a Royal Mail spokeswoman.
'We found a suitable location quickly and in eight weeks refurbished it. Our immediate concern was to find a suitable location which allowed is to accommodate all customer accessibility issues quickly.
'Unfortunately it is without a postbox and will be without one until next week.'
She added: 'We apologise for the lack of a postbox in the immediate vicinity but we didn't foresee a problem as many people who go to main post offices post their letters over the counter anyway, but people started queuing.
'We'd like to take this opportunity to tell people they do not have to queue. If your letter is stamped and doesn't need to be paid for you can just walk up to the counter and hand it over, there is no need to queue.
'There are also 11 postboxes within a 500-metre radius of the new post office.
'Siting a new postbox is a priority, however, and we intend to have a box outside onsite as soon as is practically possible, possibly early next week.'