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Water supply back in Chester after parts of the city cut off by burst pipe

Dee Valley Water said the problem had started from a strategic water main in Handbridge
A burst water main cut off the supply to parts of Chester on June 13

Water pressure for homes and businesses in Chester is coming back after a day of disruption.

A burst pipe had cut off the supply for parts of the city centre, Broughton and Handbridge from about 6am on Monday (June 13).

It took almost 24 hours to repair due to the risk from ‘high-voltage cables’ running near the leak.

Areas south of the River Dee including Bretton, Lache and Saltney were also affected. Some parts of the city may still have low water pressure.

Chester Catholic High School was also forced to close on Monday.

Dee Valley Water said the problem had started from a strategic water main on River Lane in Handbridge.

A statement said: “During the course of the repair, it was established that there were two high voltage cables running in close proximity to the water main.

“Scottish Power were called to site and advised that an assessment of the area was required prior to any repair to the water main being completed.

"Our engineers have completed the repair of our strategic water main in Handbridge. Suppliers should start returning to normal but there may be a few properties still affected with low water pressure.

"Customers may also experience some discolouration to their supply (milky like water) which is trapped air in the main if this occurs please run your cold kitchen tap until clean.

“Apologies again for the disruptions caused and we thank you for your continued patience and co-operation.“

Another burst pipe has been reported in Radnor Drive in Chester on Tuesday.

The supplier described the issue as ‘serious’ and said water had been shut off for the street while it is repaired.

For more information or advice contact the Dee Valley Water 24-hour Control Room on 01978 846946.

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