CHESTER Library is to use self service technology to issue and return books.
Cheshire’s Community Executive today (Tuesday, November 4) approved the scheme and agreed that remodelling of Chester Library’s foyer will take place to accommodate the project.
“We have carried out a trial at Sandiway Library using the self service technology and it has been extremely successful,” said Community and Communications Executive Member Nora Dolphin.
“People will still be able to use the old system involving library staff issuing and stamping something from the library, however this new system will be extremely easy to use.”
The library customer uses a bar code reader to scan the barcode on a book. When issued, a receipt is printed out for the customer indicating the date when a book should be returned.
The customer scans the book on its return and if done so before the due date, it is removed from the borrower’s ticket by the system and the book is replaced in a returns bin.
If a fine is due, the system asks the customer to speak to a member of staff, who then takes the fine payment.
Continued County Councillor Dolphin: “This new system has many advantages. Items can be dealt with quickly, taking less time than waiting for a member of staff.
“Staff time is also freed up leaving more time to help customers or offer other activities which may include internet taster sessions or special events for toddlers.”
